What We Do
Exchange House offers a range of services. These are outlined below.
National Traveller Suicide Awareness Project
The project began in 2004 when Traveller groups came together alarmed at the rate of suicide in the Traveller community. A working group was formed and in 2006 the project received funding from the HSE National Office of Suicide Prevention and a worker was employed. Crosscare, the social care agency for Dublin, hosted the project. With the support of the Parish of the Travelling People, Crosscare, and the HSE National Office for Suicide Prevention (NOSP), along with local Traveller projects, the work of creating awareness began. Three years later an evaluation report highlighted the need to further develop work with Traveller men. A successful application again to the HSE NOSP was made in 2011 where two part time workers were employed to develop this work further. In 2012 the hosting arrangement came to an end with Crosscare and following a successful tendering process the project moved to Exchange House National Traveller Service an organisation with over thirty years of experience providing Family Support Services, Addiction Services, Education Services and Youth Services to marginalised Travellers. The National Traveller Suicide Awareness Project is through the Family Support Service
Aim of Programme
The aim of the project is to create awareness among the Traveller community about suicide and support the development of responses locally, regionally, and nationally, and in so reducing the rate of suicide in the Traveller community. The project uses a national community work approach to address the issue of Traveller suicide, which is over six times higher for Traveller men compared to the general population. The project acts as a resource to Traveller organisations and suicide related services, raising awareness on the issue of suicide by promoting the development of initiatives, which in turn support suicide prevention, intervention and postvention in a coordinated way. With the ultimate goal of reducing the rate of attempted and completed suicide in the Traveller community.
Travelling to Wellbeing Service
The Travelling to Wellbeing service, T2WB, aims to reduce the stigma around mental health and suicide in the Traveller community. T2WB was developed to support individualised recovery plans/programmes with Travellers experiencing mental health issues. The service will develop a culturally appropriate recovery model using a community development approach. In developing the service we will address inequalities by working with Travellers and service providers to deepen their understanding, improve referral pathways and aid recovery.
- Travellers will get the support they need to aid their recovery from mental health issues.
- We will work with at a maximum of 40 people, (10 in each area), offering them the time and dedication required to support them.
- Travellers will become more informed, confident and supported in their recovery and in using other services.
- Services will be better informed, supported, effective and confident in responding to the needs of Travellers.
- Stronger and more responsive pathways will be forged with services.
- Culturally appropriate personal recovery plans will be developed which will be a resource for other services.
We are a team of 4 professionals. 3 Mental Health Social Workers and 1 Mental Health Family Support Worker with expertise in Art Therapy.
How We Do It
- We work with Travellers on a one-to-one basis to support their journey in recovery.
- Each person’s recovery plan is unique to them and they are the “expert” in how they travel their journey.
- We work with a range of other agencies and value partnership working.
- We work within a framework of human rights and equality
Travelling to Wellbeing is a partnership between: Exchange House (coordinating the project), Offaly Traveller Movement, Travellers of North Cork, and West Cork Travellers. Each partner has a Mental Health Social Worker, except for West Cork Travellers who have a Mental Health Family Support Worker who is a qualified Art Therapist.
For futher information about the Travelling to Wellbeing Project click here
Exchange House National Travellers Service is the largest Traveller specific front line service provider in the country. It has over 33 years’ experience of working with some of the most marginalised members of the Traveller community. The Exchange House Family Support Services (EHFSS) consists of a team of: 3 Social Workers, 4 Family Support Workers, 2 Addiction Workers, 3 Mental Health Social Workers, and 1 Mental Health Art Therapist. EHFSS has a duty system which allows us to deal with difficult cases within a 24 hour period. In addition to our Dublin based services, we also offer services in Tullamore, North Cork, and West Cork.
Below is a comprehensive list of all the various services we offer to the Traveller community and other service providers nationwide.The list is broken down by our three departments and the training courses we offer.
To visit Exchange House's main website click here
Family Support Services
- Social Work
- Crisis Intervention
- Prisoner Support
- One to One Counselling
- Advocacy & Facilitation of Access to Other Services Nationally
- Parent Plus Programme
- Housing & Accommodation Advice and Support
- Individual Counselling
- Crisis Intervention
- Referral to Appropriate Services
- Prison Work
- Harm Reduction
- Alcoholics Anonymous (AA)
Other Family Support Services:
- Out of Homelessness Project
- Domestic Violence Support
- Research & Development
For further information about the Family Support Service click here
- FÁS Local Training Initiative
- Department of Social Protection Community Employment Scheme
Adult Basic Education:
- FETAC Levels 1-5
- Third Level Support
- Career and Further Education Planning
Other Education Services
- Development of Learner-Centred Education Modules
- National Education Achievement Award
For further information about the Education Service click here
- Work with Individual Young People
- Work with Families & Teachers
- Providing quiet space for Homework
- Assistance in completing Homework
- Engaging Parents in children’s Education
On-Site Youth Services:
- Anti-Bullying Training
- Personal Effectiveness Training
- Leadership Training
- Dance, Music & Drama
- Arts & Craft
- Youth Arts
- Outdoor Pursuits
- Addiction Awareness
- Social & Political Education
Other Youth Services
- Education Away Programme
- Comhairle na nÓg
- Dáil na nÓg
- Detached Youth Work
- Summer Projects
For futher information about the Youth Service click here
- Introduction to the Traveller Community
- Anti-Discrimination Workshops
- Best Practice in Traveller Youth Work
- Domestic Violence Training
- Parenting Programmes
- Best Practice in working with Travellers with Addiction
- Best Practice in Service Provision to Travellers
For further information about our Training Courses and how to book them click here
- Catch the Spirit - Youth in Action
- Socrates Programme
- Sunia Geel - Domestic Violence Project
- Sunia Geel 2 - Domestic Violence Project
- Tandem Now
For further information about the EU Projects Exchange House are involved in click here